Jenn Tillman

A(n)

About

"Hey there, I’m Jenn. I specialize as a Software Quality Assurance Engineer, with a key focus on digital accessibility. While my background is deeply rooted in QA, I'm keenly interested in leveraging my technical skills and quality mindset in a wider variety of IT roles

Jennifer is smiling into the camera. She has short dark brown hair and is wearing a black top.

Software Quality Assurance Engineer & Analyst.

Software Quality Assurance Engineer at Ultranauts Inc. from 2020 to 2023; Currently focusing on Web Accessibility Testing; Passionate web and software specialist

  • Website: www.jenntillman.me
  • Email: jenn.tillman55@gmail.com
  • Phone: +1.6099236519
  • Job Status: Seeking a new Career
  • Degree: Bachelor of Arts in Computer Science
  • City: Charlotte, NC USA

I am seeking a Specialist, Tester, or Consultant Career in Web or Software Accessibility.

My goal is to make the web universally accessible for people with disabilities and, through that, make it easier and more intuitive to use for all people. It is my belief that Online Learning Tools are instrumental to the future of education at all levels, and it is imperative that these applications are at the forefront of accessibility in order to help all folks achieve their highest potential.

To accomplish this, I have been pursuing education in front-end web development, information technology & information systems, and keeping up to date with accessibility testing tools. Through my work on software quality engineering projects, I have acquired skills and experience in various programming languages, APIs, and testing software. I have experimented with browser extensions, stand-alone programs, bookmarklets, and more for accessibility testing and auditing. I also love to troubleshoot and solve computer problems. I am always trying to find ways to challenge myself and expand my knowledge base.

Skills

Level of Mastery

Core Skills

HTML90%
CSS75%
JavaScript75%
JAVA50%
SQL35%
Computer Software75%
JIRA75%
API Testing55%
Automation Testing75%
Manual Testing90%
Usability Testing70%
Computer Hardware75%

Accessibility

WCAG 2.x85%
508 Compliance85%
ANDI80%
WAI-ARIA50%
Confluence60%
VPAT35%
Screen Reader: NVDA75%
Screen Reader: JAWS30%
Color and Contrast Tool: Colour Contrast Analyzer80%
Manual Accessibility Testing90%

Resume

A committed quality engineer and analyst with over three years of experience in manual testing, test automation, and accessibility testing. Utilizes analytical skills, attention to detail, and creative thinking as problem-solving tools for optimizing IT solutions and systems.

Summary

Jenn Tillman

Software Quality Assurance Engineer with 3+ years of experience developing and testing with 1+ years experience in Accessibility Testing as a specialization.

  • Charlotte, NC
  • +1.6099236519
  • jenn.tillman55@gmail.com

Education

Bachelor of Arts in Computer Systems & Computer Science

2012 - 2018

The University of North Carolina, Charlotte, NC

Certifications

DHS Trusted Tester for Web Certification

2025

DHS | Department of Homeland Security

WAI 0.1x: Introduction to Web Accessibility

2023

W3Cx via edx.org

Edx Certification

Future Plans

Accessibility
  • Certified Professional in Web Accessibility (CPWA)
  • Certified International Association of Accessibility Professionals (IAAP)
  • Certified Professional in Accessibility Core Competencies (CPACC)
  • Web Accessibility Specialist (WAS)
  • Certified Professional in Accessible Built Environments (CPABE)
Information Technology
  • CompTIA A+
  • CompTIA Network+
  • CompTIA Security+
  • Cisco Certified Network Associate (CCNA)

Languages

English (Fluent)

Japanese (Beginner/Intermediate)

American Sign Language (Beginner)

Professional Experience

Content Consultant and Tester at Autism Grown Up

May 2024 - October 2024

Remote

Morrisville, North Carolina

Company LinkedIn Page

  • Reviewing online course material and advising on content, accessibility, and usability.
  • Manual testing of accessibility features and usability to meet 508 Compliance
  • Provided detailed and informative feedback and documentation

Quality Engineer II at Ultranauts Inc.

2020 - 2023

Remote

2578 Broadway #602, New York, NY 10025

Phone: 212.740.6910

Email: info@ultranauts.co

  • Developed and reviewed test plans, conditions, and cases, improving test coverage and accuracy.
  • Executed test plans and cases across multiple projects within delivery windows
  • Coordinated with colleagues from different teams, including developers, project managers, and business analysts, to consistently work on process improvement initiatives, resulting in improved quality and efficiency
  • Utilized Selenium and Java to create automated test conditions and cases for web applications
  • Specialized in Accessibility Testing, focusing on WCAG 2.x compliance and assistive technology compatibility
  • Utilized Colour Contrast Analyzer and screen readers (NVDA) in conducting web accessibility testing to meet 508 Compliance
  • Conducted manual testing and provided feedback on Slack, mobile applications, and macOS.

Contract Web Developer at PeachTree LLC

2019 - 2020

Remote

  • Developed an extension of the Google analytics JavaScript library
  • Conducted bug tracking and testing to ensure software quality and identified and addressed issues proactively.
  • Collaborated with cross-functional teams, project managers, and stakeholders to ensure technical alignment of business goals and the organization’s mission.

Brian Connolly

Engagement Manager & QA Lead

I worked with Jenn on several projects spanning Automated Testing Design and Accessibility Testing. She is a thorough tester and designer with an attention to detail and a can-do attitude. She is a team player used to working on Agile teams with aggressive timelines and high expectations of quality. She would be a great fit to any project team and I highly recommend her.

Contact

Location:

Charlotte, NC 28262